📖 handbook/🤓how we get users/GTM Prioritization & Roadmap/Retention

Retention

Dependencies
Product + Activation (#1-2)
Key Metric
Net Revenue Retention + Churn rate
Notes
Usage patterns + health scores + expansion plays
Primary Motion
PLG
Priority
3
ROI Score
9
Status
In Progress
Teams
Product + CX
Time to Impact
Medium (3-6mo)
To Hire
Customer Success
Retention Marketers
Type
Product